Cocos Dive reserves the right to cancel booked tours due to adverse weather conditions. All divers will be required to provide proof of diving qualification and to sign a waiver declaration. Divers are required to adhere to safe diving practices and to follow all diving instructions and dive briefs provided by the boat crew and dive supervisor. If a dive day is cancelled due weather the tour will be rescheduled. Refunds will be at the discretion of Cocos Dive. Deposit Requirement. A deposit equal to 20% of the dive booking value to a maximum of $100 / diver to be paid within 48 hours of booking confirmation. This provides a cooling off period and time to secure flights & accommodation. Deposits once paid should be considered non refundable and will be utilised as cancellation administration fee if applicable. Balance in full due 30 days prior to arrival. Cancellation Policy. If booking is cancelled or significantly modified greater than 30 days prior to arrival we reserve the right to charge an administration fee equal to the deposit paid as above. As a remote location with replacement bookings difficult to achieve cancellation of the booking within 30 days of arrival will result in 100% loss. We recommend travel insurance to cover any unforeseen circumstances. Clients who decide not to purchase travel insurance agree to self insure and accept the financial risk in the event of weather delayed flights or personal issues resulting in non arrival as planned. Covid Travel Ban Policy. We are aware that Covid-19 events may be excluded from most travel insurance policies. Based on this information we are offering a greater level of flexibility if clients are prevented from travelling due to WA or IOT Administration travel restrictions. If greater than 30 days prior to arrival cancellation a refund is available however Administration fee will apply. In the event of a no show or cancellation within 30 days of arrival payment in full is required however a free transfer forward for use within 12 months will be offered. In the event of limited capacity credit can be extended and utilised within 18 months of the original booking. Transfer forward bookings can be further amended however cancellation or no show will result in 100%  loss. Hardship Provisions. We are prepared to consider cash refund requests under extreme circumstances. Final decision will be at the discretion of the operator if approved administration fee will apply. Updated 21 March 2021

Australias Indian Ocean Islands - Tour Operator and Attractions. Cocos Dive is proud to be awarded the 2014 Winner in this category